Editor’s Note: Last week we kicked off a local marketing campaign for Google Places in Austin, Texas, to spread the word about all the Google tools business owners can use to connect with customers. Here, our new friend Rebecca with the Austin Chamber of Commerce talks about why Google’s a great fit for the Austin small business community.
Several weeks ago Google called us. They were looking to work with the Austin Chamber of Commerce and Austin’s local business community for a new marketing campaign about Google Places. Google’s been taking a new approach to marketing Google Places, their business listings, and a recently launched tool to help connect customers to those businesses, Hotpot. We were thrilled to hear about their interest in Austin.
Why Austin? Our national recognition as a tech-savvy hub for business development means the city is a natural fit for Google’s initiatives. The Google Places Business Kits will be introduced to the Austin Chamber’s network of business leaders in central Texas. These kits include a sampler of marketing materials that can help businesses get more exposure, get them reviewed online, and get more customers through their door.
Business owners also will have the ability to connect with potential customers through Google’s new rating tool, Hotpot. With Hotpot, people now have the ability to rate and review local businesses and share those opinions with friends. When that person uses Google to search for local places, their search results become more personalized based on their tastes and those of their friends.
At the Chamber, we’re always working to understand the small business climate as we develop our benefit programs. One trend we’ve noticed is the convergence of social and mobile computing, along with the growth of location technology and services. Google Places and Hotpot act as a great set of tools business owners can use to take advantage of these trends.
As small business owners look to expand their market reach, online promotion plays an increasingly important role in both attracting new businesses and retaining loyal customers. Easy access to accurate information online and helpful reviews work toward business stability. Google’s partnership with businesses in our city will support and enhance the opportunities for raising a branded level of awareness to the consumer. Certainly, it will be exciting to witness what happens in the marketplace when Google, with its global reach, meets Austin, whose reputation for innovation and creativity is well-earned. We at the Chamber are forecasting exciting new developments ahead in 2011.
Posted by Rebecca Martin, SVP, Austin Chamber of Commerce